malaysiangKUALA LUMPUR, Malayan Banking Bhd’s (Maybank) insurance and takaful arm, Etiqa, has expanded its services for electric vehicle (EV) owners by partnering with additional workshops specialising in EV repairs.
In a statement today, Maybank Ageas Holdings Bhd announced that Etiqa is launching Malaysia’s first independent panel of EV repairers, to create a leading network of EV repair hubs in the region.
The four appointed independent panel repairers are Hoong Wai Auto Repairs, Poh Kin Motor Works, Rawang Yee Motor and Shiun Motor.
‘These workshops will provide essential support to customers whose manufacturer warranties have expired, as well as those with grey-import EV models, particularly for collision repairs and other services.
‘They will also offer a range of services, from routine maintenance to complex repairs, ensuring a seamless and worry-free driving experience for EV owners,’ it said.
Etiqa Insurance and Takaful Group chief executive officer Kamaludin Ahmad said that as the leading insurance and takaful operator championing sustainability, Etiqa is committed to driving innovation in the EV sector.
‘As the largest EV insurance and takaful provider in the country, we are dedicated to offering comprehensive coverage and support for EV owners, aligned with our vision of ‘Making the World a Better Place’.
‘The launch of these EV-focused repair workshops ensures our customers receive tailored repair services to meet their unique needs,’ he said.
Etiqa’s head of claims care, Muhammad Azlan Noor Che Mat, noted that with the growing demand for EVs, Etiqa aims to enhance customer satisfaction and support.
He emphasised that the introduction of independent panel repairers for EVs is not intended to compete with franchise repairers but to provide an alternative solution for customers.
‘By incorporating advanced diagnostics, specialised training, and eco-friendly practices, these workshops set a new standard in EV maintenance, in line with Etiqa’s commitment to innovation and environmental stewardship,’ he added.
Source: BERNAMA News Agency
